Small/Medium Business – IT Support Services
Complete Solutions
We are your single source for IT service and support. You need to focus on running your business and so that’s why we focus on making sure everything is running smooth. From day to day support to vendor management and consulting we have the answers to your questions.
Built to Spec
No two computer systems are ever the same and this is why every solution we offer is built to meet your exact needs. We don’t provide cookie cutter solutions, all of our services are custom tailored to meet your exact needs, we make technology work for you.
Trusted Partners
Our business is built upon the relationships we maintain with our clients. We aren’t just your IT provider, we are your partners. The success of your business is related to how well your IT systems operate, which creates a symbiotic relationship between us and our clients to ensure ongoing success.
Peace of Mind
Get peace of mind knowing your systems and data are secure so you can focus on growing your business. Data integrity, security, and reliability is built into all of the solutions we offer, giving you peace of mind knowing you are taken care of. We don’t want to be kept up at night worrying about something happening to your systems, this means you don’t have to be kept up at night either.
Immediate Support
When you need help, you need someone to respond immediately. Our team is standing by ready to assist, no matter how big or small the issue may be someone is here to help. We are always just a phone call away and can provide immediate remote assistance.
Comprehensive Ticketing System
All support requests are logged into our ticketing system which allows real time reporting and instant views into current, outstanding, and resolved issues. This allows you to monitor your monthly expenses and understand exactly how we are helping.
Managed IT Services
Worry-Free IT
Our Managed IT Services Plans offer worry free IT as all of your equipment and support is included. Never worry about IT budgets or surprise support expenses ever again. A monthly flat fee covers it all, and most importantly there are no contracts to sign.
Custom Packages
We custom build our Managed IT Service packages depending on your business needs and requirements. This means you are getting the most suitable, efficient, and cost effective service for your needs. We don’t want you to overspend on IT, so you won’t.
Proactive Support
Using our custom monitoring agents we are able to constantly monitor your equipment to prevent issues before you even realize there is a problem. Let us worry about your systems so you don’t have to.
Monthly Reporting
Included with all Managed Service plans is our comprehensive monthly reporting. This means you’ll know exactly what issues have been resolved, as well as the current state of your entire environment.
24/7 Availability
We are always on call for your business. We don’t expect all problems to happen between 9 and 5 so we are here to help when you need us.
No Contracts
Our services speak for themselves and we are confident you will agree. So don’t worry about being locked into any log term contracts. We can adapt and review your service offerings as required to make sure you are always getting the exact solution you need.